Dear restaurant owner, I wanted to share my recent experience at your establishment with you. My friends and I visited on March 30th, and unfortunately, we were not satisfied with our dining experience. Firstly, the food we were served was not up to par. We were disappointed that the dishes lacked flavor and variety, especially considering the prices on the menu. Additionally, we were let down by the service we received from your staff. We felt that they were not accommodating and did not seem interested in making our experience enjoyable. We even overheard a waiter using slurs towards one of my friends as he walked away from our table. The long wait for our food was frustrating and made us lose our appetite. We waited for over an hour, which was much too long. As someone who frequents your restaurant, I was disappointed by this experience. I wanted to provide feedback on how you can improve. Firstly, I suggest focusing on improving the quality of the food you serve. It's important that dishes are prepared to a high standard and meet customer expectations. Secondly, I recommend improving the attitude and service of your staff. Friendly and attentive service goes a long way. Lastly, I suggest working on reducing the waiting time for food to arrive. Prompt service is appreciated by customers and may encourage them to return. I hope this feedback is helpful and that you take it into consideration. I look forward to visiting again and having a better experience. Sincerely,